Action checklists are short business advice sheets describing the main things you need to carry out any one specific area of work. Use them as simple tick lists or as a prompt to find out more about the topic concerned.

Alternatively, click here for our Know How Guides.

Preparing for Business Abroad Managing Absenteeism
A Guide to Advertising  
Reading a Balance Sheet Make the Most of Your Bank
Bar Coding Applications Benchmarking
Better Board Meetings Controlling a Budget
Drawing up a Budget Buying a Business
Forming a Business Writing a Business Plan
The Cash Book Managing Cashflow
Managing Change Setting up Child Care Policies
Starting a Business Club Resolving Commercial Disputes
Communicating with Employees Filing at Companies House
Handling Complaints Handling Conflict Situations
Using a Consultant Managing Credit to Trade Customers
Creating a Corporate Image Setting up a Customer Care Programme
Getting Close to the Customer Buidling Customer Partnerships
Handling Customer Complaints  
Delegation Collecting Debts
Organising an Office Desk Creating Direct Mail Material
Using Direct Mail Disaster Planning
Setting up a Disciplinary Procedure Conducting a Disciplinary Interview
Implementing an E-Mail Policy Drawing up an Employment Contract
Empowering Staff Setting up an Energy Management Scheme
Taking Action on the Environment Introducing an Equal Opportunities Policy
Codes of Ethics Working with the Euro
Deciding to Exhibit Taking a Stand at an Exhibition
Do's and Don'ts of Exporting Planning for Exporting
Coping with a Financial Crisis in Your Business Flexible Working
Conducting a Focus Group Buying a Franchise
Franchising Your Business Fundraising
Getting a Grant Setting up a Grievance Procedure
Health & Safety Management Running a Business from Home
Introducing an Incentive Pay Scheme A Guide to Insurance Cover
Business Insurance Review Finding Information on the Internet
Protecting Your Intellectual Property Choosing an Internet Service Provider
Business on the Internet Investing in Your People
Setting up an Intranet IT Disaster Prevention
Preparing for ISO 9000  
Preparing and Using Job Descriptions  
Labelling Requirements Producing Leaflets and Brochures
Getting Your Literature Designed  
Building a Mailing List Writing a Mailshot
Succeeding as a New Manager Preparing a Marketing Plan
Carrying out Market Research Implementing Maternity Rights
Handling the Media Effective Meetings
Produce a Mission Statement Moving Premises
Networking Developing New Products
Setting up an Office Deciding whether to Outsource
Setting up a Partnership Developing Passive People
Setting up Your Payroll Administering a Stakeholder Pension Scheme
Conducting a Performance Appraisal Using Performance Indicators
Setting up a Performance Related Pay Scheme Personal Development Planning
Choosing and Using a PR Consultant Planning Your PR
Choosing Premises Delivering a Presentation
Preparing Presentations Dealing with Press Enquiries
Writing a Press Release Solving Problems
Developing New Products Increasing Profitability
Managing Projects Negotiating a Purchase
Effective Purchasing  
Designing Questionnaires  
Redundancy - Breaking the News How to Recruit
Successful Recruitment Interviews Planning the Recruitment Process
Writing a Report Health & Safety Risk Assessment
Negotiating a Sale Preparing your Sales Pitch
Selling Goods by Party Plan Running a Small Business from Home
Starting A Small Business Using Spreadsheets
Advertising for Staff Managing Staff Turnover and Retention
Stock Control Managing Your Stress
Setting Up a Suggestion Scheme Doing a SWOT Analysis
Team Briefing Creating a Self-Managed Team
Teambuilding Using the Telephone for Business
Telephone Techniques Introducing Teleworking
Managing Your Time Getting Total Quality Management (TQM) to Work
Mapping a TQM Strategy Running a Trade Stand
Identifying Training Needs  
An Introduction to VAT  
Complying with the National Minimum Wage Setting up a Website
Establishing a Presence on the World Wide Web Planning a Workshop
Effective Business Writing Work/Life Balance

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The Information provided is generic and is researched using a variety of sources. Major sources are acknowledged.