1. Appoint a project co-ordinator with project management experience that commands respect and can get things done.

2. Find out if anyone has previous experience with suggestion schemes and if so, make use of them.

3. Give the scheme a name along with a logo easily recognised by employees and that can be used for leaflets and posters.

4. Implement a continuous scheme with simple suggestion format.

5. Assess the suggestions on a regular basis.

6. Reward employees for their initiative.

7. Widely publicise the scheme and include the details in the staff handbook.

8. Have a small-scale pilot scheme conducted.

9. Implement the scheme.

10. Evaluate the scheme and investigate any problems that may arise.


Do's & Don'ts:

Do:

Publicise the scheme regularly.

Aim for maximum participation.

Try to give feedback to organisations as soon as possible.

Recognise every suggestion, including the ones that can't be implemented.

Don'ts:

Don't undersell the advantages of the suggestion scheme to employees.

Don't implement a scheme without piloting it first.


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